Frequently Asked Questions
All your questions
about cbijee answered here
From opening an account to withdrawing funds via bKash — find detailed answers to the most frequently asked questions about cbijee all in one place on this page.
cbijee is a popular online casino and sports betting platform in Bangladesh. Every day, many players ask us questions about accounts, payments, bonuses, game rules and responsible gaming. Answers to all those common questions are grouped into five categories below. If you cannot find the answer to your question, contact our 24/7 live chat support.
Account and Registration
To open an account at cbijee you need an active mobile number and a valid email address. The registration process is done entirely online and takes just a few minutes. Fill in the form with accurate details and verify your account. Please note that cbijee is for players aged 21 and above only.
No. Under cbijee's rules, each person may hold only one account. If multiple accounts belonging to the same person are found, they may be closed and any bonuses cancelled. Use a single account honestly and enjoy the full benefits.
Use the "Forgot password?" option on the cbijee Login page. A verification code will be sent to your registered mobile number or email. Enter the code to set a new password. If you have trouble, contact 24/7 live chat support.
cbijee is for players aged 21 and above only. Age is verified during registration and minors are not permitted to create an account. Responsible gaming is our highest priority.
After logging in to your account, you can update contact information from the profile section. For changes to core identity details such as name or date of birth, get help through cbijee's 24/7 live chat support.
Deposits and Withdrawals
cbijee currently accepts deposits via three mobile banking methods: bKash, Nagad and Rocket. These are the most popular and reliable payment methods in Bangladesh. Deposited funds are added directly to your cbijee account.
Deposits via bKash, Nagad and Rocket are generally instant or completed within a few minutes. Your cbijee account balance is updated as soon as the transaction is confirmed. If there is any delay, contact live chat right away.
The minimum deposit at cbijee is ৳300 and the minimum withdrawal is ৳800. These limits apply to all methods — bKash, Nagad and Rocket. Making regular transactions in small amounts is easy and convenient.
Withdrawal requests from cbijee are generally processed within 1 hour. Request via bKash, Nagad or Rocket and receive your funds quickly. There may be a slight delay during busy periods, but funds are always delivered to you as fast as possible.
cbijee itself does not apply any hidden charges on deposits or withdrawals. However, bKash, Nagad or Rocket may levy their own service charges according to the terms of their respective mobile banking services. Check your payment provider's fee structure before making a transaction.
If a withdrawal takes longer than 1 hour, contact cbijee's 24/7 live chat. Share the transaction reference number and time and our support team will resolve the issue quickly. You can also reach us by email: [email protected].
Games and How to Play
To bet on BPL or any other cricket match at cbijee, go to the sports betting section, choose the match and market you want, and enter your stake. You can place bets before the match starts or while it is live. Once the result is confirmed, your winnings are automatically added to your wallet.
cbijee offers slot games from several world-renowned providers including PG Soft, Pragmatic Play and JILI. Popular titles such as Gates of Olympus, Fortune Tiger, Sweet Bonanza and Fortune Gems are available, along with a variety of games like fishing, bingo and rummy. Visit the /slots page to pick your favourite game.
RTP is the theoretical rate at which a game returns a percentage of total bets placed by players over the long term. A higher RTP means the game is theoretically more favourable. Keep in mind, however, that this is a long-term average and the outcome of each spin is determined by a Random Number Generator (RNG).
Yes, cbijee is fully mobile-friendly. Open cbijee.cam in any smartphone browser — Android or iOS — and access all games, betting and account features. Enjoy the full experience without downloading a separate app.
Yes, cbijee offers live casino games from Evolution Gaming and Ezugi. Enjoy live roulette, live blackjack, Teen Patti, baccarat and many more games with real dealers, directly from your device.
Bonuses and Promotions
The cbijee welcome bonus is a 100% bonus on your first deposit, up to ৳20,000. For example, deposit ৳1,000 and you get ৳1,000 in bonus — giving you ৳2,000 to start playing. To receive the bonus, log in to cbijee and make your first deposit.
The wagering requirement for the welcome bonus is 20 times (20x). This means you need to complete a total turnover equal to the bonus amount multiplied by 20 before the bonus funds become withdrawable. For full details of the bonus terms, see the Terms and Conditions page.
If you deposit ৳42,000, the bonus will be a maximum of ৳20,000 (not ৳42,000 at 100%, due to the cap). Your total balance will therefore be ৳62,000. The cbijee welcome bonus is capped at ৳20,000 regardless of the deposit amount.
Yes, cbijee has three VIP tiers: Bronze (up to 0.3% weekly cashback), Silver (up to 0.5%) and Gold (up to 0.8%). Playing regularly allows you to advance to the next tier and enjoy cashback along with special benefits.
The eligibility of a bonus may vary by promotion. In general, the welcome bonus can be used on most games including slots, live casino and sports betting. Any game restrictions that apply to a specific bonus are stated in the terms of that promotion.
Security and Responsible Gaming
cbijee uses SSL encryption technology to keep all data secure. Your personal and financial information is not shared with third parties. Our platform uses software from verified game providers to ensure fair play.
All slots and casino games at cbijee use a certified Random Number Generator (RNG). This means every spin or hand result is completely independent and not predetermined. Games from world-renowned providers such as PG Soft, Pragmatic Play and JILI are audited by third-party auditors.
cbijee takes responsible gaming very seriously. If you feel your play is getting out of control, detailed guidelines are available on our responsible gaming page. Contact 24/7 live chat to get help setting limits on your account or temporarily suspending it.
Yes. cbijee offers a self-exclusion feature. Request it via 24/7 live chat and your account can be temporarily deactivated for a set period. Enjoy gaming responsibly and take a break whenever you need to.
cbijee customer support is available seven days a week, 24 hours a day. Contact us directly in Bengali via live chat — this is usually the fastest way to get a resolution. To reach us by email, write to [email protected].
cbijee strictly enforces a 21+ age policy. Age is verified during registration and identity verification may be requested in cases of doubt. Parents can use child protection software to restrict access to gaming sites on their devices.
Still have questions?
Get in touch with support — we are always here for you.
Live Chat
Talk to our support team directly in Bengali, 24/7. Live chat is the fastest way to get a resolution.
Email Support
For detailed questions, write to us by email. Our email address is: [email protected]
Responsible Gaming
View our guidelines for gaming-related issues and get the help you need.
Ready to start playing?
Log in to cbijee and start enjoying gaming with a 100% welcome bonus.
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